nexcall call center software

Run Calls, Smarter!

Run sales, support, and feedback calls through a distributed platform that learns and adapts.

Where AI Meets the Art of Conversation.

With AI agents, human operators, and a platform that grows with you — Nexcall powers sales, support, and feedback through a hybrid, distributed call center that gets sharper with every conversation.

It’s your call. Nexcall.

Experience Nexcall AI in Action

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Want to see how our technology works? Select a scenario below and our AI voice agent will call you directly. You’ll experience firsthand how our intelligent agents follow scripts, respond naturally, and handle different conversation scenarios.

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How Nexcall AI Transforms Your Calling Operations ?

Build a Hybrid Call Center Team

Design a flexible call center that blends AI and mobile agents, working from anywhere. Reduce costs, expand your reach, and increase agility — all while keeping full control over quality.

📱 Mobile Agent Access – Allow remote agents to take calls from their phones, with no extra setup.

🧠 AI + Human Collaboration – Balance automation and human interaction for optimal efficiency.

🧾 Script & Campaign Control – Create structured call flows and assign agents effortlessly.

Automate Cold Calling Campaigns

Accelerate your sales outreach with campaigns that practically run themselves. Nexcall lets you scale voice-based sales using AI agents, remote operators, or a combination of both — all managed from one platform

⚙️ Campaign Automation – Set up targeted call flows once and let the system handle execution.

🎯 Smart Personalization – Use predefined scripts and lead data for highly relevant conversations

📊 Live Performance Tracking – Monitor conversions, call outcomes, and optimize campaigns in real time.

Increase Customer Satisfaction (CSAT)

Deliver consistent, meaningful customer experiences with follow-up and feedback calls powered by AI. Understand what your customers are thinking, and respond when it matters most.

🤖 AI-Led Feedback Calls – Automatically collect structured insights post-interaction.

📈 Escalation Rules – Flag and route sensitive responses to human agents.

📬 Actionable Insights – Analyze trends to improve product, service, and support.

What makes NexCall special?

Script-Driven Precision

Create customized conversational scripts that both AI and human agents follow consistently, ensuring your brand voice remains uniform while capturing all required information in every call.

Hybrid Intelligence

Seamlessly blend AI and human agents within the same campaigns, allowing you to optimize resources while maintaining conversation quality. Let AI handle routine calls while your human agents focus on complex interactions.

Smartphone Mobility

Transform any smartphone into a professional call center workstation. Your agents can work from anywhere with just their mobile device and an internet connection, eliminating the need for expensive hardware

Comprehensive Analytics

Every call is recorded, transcribed, and analyzed to provide actionable insights. Identify successful conversation patterns, measure agent performance, and continuously improve your operations through data-driven decisions.

Scalable Architecture

Instantly scale your call center operations up or down without infrastructure limitations. Add AI agents during peak periods or recruit remote human operators from anywhere in the world as your needs evolve.

Dynamic Call Distribution

Intelligently route calls to the most appropriate resource—AI or human—based on call type, complexity, or customer history. Optimize your operation in real-time for maximum efficiency and satisfaction.

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Choose the Right Plan for Your Calling Strategy

 Whether you’re automating your own outreach or managing distributed teams, Nexcall adapts to your needs. 

Starter

Automate your own campaigns with AI and mobile

Perfect for entrepreneurs, freelancers, and small teams looking to run sales, support, or feedback calls without complexity.

Run fully automated AI campaigns

Execute tasks using your mobile phone

Scripted flows with call tracking

Teams

Manage distributed teams and hybrid calling workflows

Built for growing teams that need to coordinate remote agents, blend AI and human effort, and manage multiple campaigns.

Hybrid agent + AI task distribution

Multi-campaign management

Agent performance tracking & analytics

Enterprise

Advanced distribution, tracking, and hybrid agents at scale

Designed for call centers and large organizations with high-volume operations, advanced routing needs, and in-depth analytics.

AI optimization & custom routing logic

Full admin control, CRM integration

Scalable infrastructure & premium support

Check out how much NexCall is loved by our customers!

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“NexCall revolutionized our call center by enabling us to recruit talent globally while reducing costs by 37%. The seamless blend of AI and human agents has significantly improved our customer satisfaction scores.”

Sarah Johnson

Operations Director

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“With NexCall, we’ve tripled our outreach campaign capacity without increasing our budget. The AI qualification process lets our sales team focus exclusively on interested prospects, dramatically improving conversion rates.”

Michael Rodriguez

Marketing Director

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“NexCall’s mobile platform has transformed my work-life balance. I can deliver professional service from anywhere with just my smartphone, while the script guidance and analytics help me continuously improve my performance.”

Elena Torres

Remote Call Specialist

Have inquiries? In our FAQ, you’ll find all the solutions you need.

How does NexCall blend AI and human agents in the same campaign?

NexCall uses intelligent routing to distribute calls between AI and human agents based on call complexity and type. AI agents handle routine interactions following your approved scripts, while complex calls are seamlessly directed to your human team. All interactions are recorded and analyzed to continuously improve the system’s performance.

What hardware do operators need to use NexCall?

Operators only need a smartphone and internet connection. The NexCall mobile app transforms any smartphone into a professional call center workstation, allowing agents to work remotely while maintaining full access to scripts, call recording, and performance analytics.

How secure is the NexCall platform for handling sensitive customer data?

NexCall employs enterprise-grade security protocols including end-to-end encryption for all calls and data transfers. Our platform is fully compliant with major privacy regulations, and all recorded calls are stored securely with restricted access based on your organization’s permissions structure.

Can I customize call scripts for different campaigns?

Yes, NexCall allows you to create unlimited customized scripts for different campaigns, products, or customer segments. Both AI and human agents follow these scripts, ensuring consistent messaging while still allowing for natural conversation flow. Scripts can be updated in real-time based on performance data.

What analytics and reporting features does NexCall offer?

NexCall provides comprehensive analytics including call duration, conversion rates, script compliance, customer sentiment, and agent performance metrics. Custom dashboards give you real-time visibility into operations, while detailed reports help identify trends and opportunities for optimization.

How quickly can I scale my call operations with NexCall?

You can scale instantly by adding AI agents to handle increased call volume during peak periods or by recruiting remote human operators from anywhere in the world. The distributed nature of NexCall eliminates traditional infrastructure limitations, allowing you to grow your operation based solely on business needs.

nexcall call center software

Find out more about how Nexcall can help your business

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